Call Centre Agent: Customer Support
Company: Lancet Laboratories
Location: Cape Town, Western Cape
Job Type: Permanent
Reference Number: 1204329
Minimum Requirements
- Relevant customer service or call centre experience will be an advantage
- Good communication skills
- Ability to handle customer queries professionally
- Computer literacy
- Good problem-solving skills
- Ability to work well under pressure
Duties and Responsibilities
- Handle customer enquiries and provide support
- Assist clients with queries and requests
- Provide accurate information and feedback to customers
- Maintain professional communication with clients
- Record and update customer information on systems
- Escalate unresolved queries to relevant departments
- Provide excellent customer service at all times
How to Apply
Apply online by clicking the Apply Now button below.