Front Desk & Customer Service Opportunity – Permanent Position
Planet Fitness is recruiting a Receptionist to join its Potchefstroom team. This opportunity is suitable for candidates who enjoy working with people, have strong communication skills and can provide excellent customer service. The successful candidate will be responsible for welcoming members, handling enquiries, managing reception duties and ensuring members receive a positive first impression.
Job Overview
| Details | Information |
|---|---|
| Employer | Planet Fitness |
| Position | Receptionist |
| Reference Number | Rec – Potch |
| Location | Potchefstroom, North West |
| Employment Type | Permanent |
| Salary | Not disclosed |
| Posted Date | 07 October 2026 |
| Closing Date | 23 October 2026 |
About the Opportunity
The Receptionist plays an important role as the first point of contact for Planet Fitness members. The successful candidate will provide professional assistance, manage front desk operations and ensure that members receive friendly and efficient service.
Requirements
Applicants should have:
- Basic computer literacy.
- Previous front desk or welcome desk experience will be advantageous.
- Reliable transport.
- Availability to work flexible hours and shifts.
- High energy levels and a positive attitude.
Skills and Competencies
Applicants should have:
- Excellent communication skills.
- Strong customer service abilities.
- Friendly and efficient personality.
- Ability to handle and resolve queries.
- Professional approach when interacting with members.
- Ability to work effectively in a fast-paced environment.
Duties and Responsibilities
The successful candidate will assist with:
Reception & Member Services
- Greeting members and visitors.
- Providing a positive first impression.
- Assisting members with enquiries.
- Ensuring members receive exceptional customer service.
Reception Administration
- Answering telephone calls.
- Managing reception duties effectively.
- Ensuring the reception area is controlled and organised.
- Assisting with queries and providing solutions where possible.
Customer Experience
- Building positive relationships with members.
- Delivering service according to the Planet Fitness standards.
- Creating a welcoming environment.
Who Should Apply?
This opportunity may suit candidates who:
- Enjoy working with customers.
- Have good communication skills.
- Are friendly, energetic and professional.
- Can work flexible hours.
- Have an interest in the fitness and customer service industry.
Before You Apply
Before submitting your application:
- Ensure your CV includes updated contact details.
- Highlight customer service, receptionist or front desk experience.
- Include computer skills.
- Mention any experience handling customers or enquiries.
- Ensure you are available for shift work if required.
Job Seeker Tip
For receptionist positions, highlight your communication skills, customer service experience, ability to work with people and any experience using computers or handling telephone enquiries.
How to Apply
Submit your CV to:
📧 CGM.potchefstroom@planetfitness.co.za
Complete the recruitment questionnaire:
Reference Number: Rec – Potch
Closing Date
Closing Date: 23 October 2026
If you have not received feedback from HR within 14 days, consider your application unsuccessful.